US to Canada Fulfillment
If you ship individual orders from the US to Canadian customers, you pay customs, brokerage, and international shipping on every package — and your customers wait 7-14 days, return the item, or abandon the order in transit. Naraz fixes this by storing your inventory in Canada.
Import in bulk once, clear customs in bulk once, and we ship every Canadian order using local UPS, Canada Post, and Purolator rates. Delivery drops to 2-4 days, your customers pay no customs, and returns flow to a Canadian address — no cross-border fees, no friction, no abandoned carts.
Why US brands move to a Canadian 3PL
- 01Customs paid once, not per order
Import your inventory in bulk, pay duties once. No more per-order customs fees and brokerage charges on every cross-border package — savings compound at scale.
- 022-4 day domestic delivery
Your Canadian customers get orders in 2-4 days through Canada Post, UPS, and Purolator ground service — no cross-border transit, no held-at-customs delays.
- 03Canadian return address
Customers return to a local Surrey, BC address — no cross-border fees, no brokerage, no customs questions. Returns close out cleanly and faster.
- 04Volume Canadian carrier rates
We've negotiated volume discounts with Canadian carriers. You pay less per order than shipping cross-border via USPS International or UPS Worldwide.
Questions about US → Canada fulfillment
How do I import my inventory to Canada?
We coordinate the import, handle customs documentation, and ensure CBSA/CARM compliance. You ship inventory in bulk to our Surrey, BC facility — by truck, container, or air freight — and we devan, count, and rack it ready for fulfillment.
Does my business need to be Canadian to use a Canadian 3PL?
No. We work with many US and international brands that have no Canadian entity. You can import as a non-resident importer through our standard process, or we can connect you with a Canadian customs broker if you prefer to operate as a formal importer of record.
How long does the transition take?
Most US brands are fully operational on Naraz within 2-3 weeks. That includes: shipping inventory to Canada (1-2 weeks depending on method), configuring Shopify/Amazon integrations (1-2 days), and training on the Trenvar platform (1 day).
How much do brands typically save?
Typical savings: 30-50% on per-order shipping costs to Canadian customers, plus the elimination of 100% of per-order brokerage fees. A brand shipping 200 Canadian orders per month typically saves $800-$2,000 per month after switching to Naraz.