Clear Canadian customs without the headache.
Naraz Logistics provides customs brokerage support for importers, ecommerce companies, and freight operators shipping goods into Canada. We handle the documentation, classification, and CBSA communication so your shipments move on schedule.
How customs clearance works with Naraz
Shipment Review
We review your shipping documents, commercial invoices, and packing lists to identify any gaps before your shipment arrives at the border.
HS Classification
Every imported product must be assigned a Harmonized System (HS) tariff code. We classify your goods accurately to determine the correct duty rates and any applicable trade agreements.
CBSA Submission
We prepare and submit the B3 entry to the Canada Border Services Agency on your behalf, calculating duties, GST/HST, and any excise taxes owed.
Release & Delivery
Once customs releases your shipment, we coordinate with your carrier or our warehouse team to ensure goods move to their final destination without delay.
What sets our customs support apart
Licensed & Experienced
We work with licensed Canadian customs brokers who have deep knowledge of CBSA regulations, HS classification, and trade compliance requirements.
End-to-End Logistics
Unlike standalone brokers, Naraz connects customs clearance directly with our warehousing, fulfillment, and freight services — one point of contact from port to shelf.
Transparent Pricing
No surprise invoices. We provide clear brokerage fee quotes upfront, with duty and tax estimates so you can plan your landed cost accurately.
Cross-Border Experience
Whether you're importing from China, the US, or elsewhere, our team is familiar with the documentation requirements and common compliance issues for each trade lane.
Common questions about customs brokerage in Canada
What is a customs broker in Canada?
A customs broker is a licensed professional who prepares and submits the documentation required to clear goods through the Canada Border Services Agency (CBSA). They ensure shipments comply with Canadian import regulations, calculate duties and taxes, and communicate with border authorities on your behalf.
Do I need a customs broker to import goods into Canada?
You are not legally required to use a customs broker, but most importers choose to work with one. The Canadian import process involves HS classification, valuation, CBSA compliance, and duty calculation — mistakes are costly. A broker reduces delays, minimizes duty errors, and keeps you compliant.
How much does customs brokerage cost in Canada?
Customs brokerage fees vary based on shipment complexity, number of line items, and required permits. Most brokers charge a base clearance fee plus disbursements for duties, taxes, and any government fees. At Naraz, we provide transparent quotes with no hidden charges.
What documents are needed for Canadian customs clearance?
Standard required documents include a commercial invoice, packing list, bill of lading or airway bill, and country of origin certification where applicable. Some goods require additional permits, inspection certificates, or CFIA approvals depending on the commodity type.
How long does customs clearance take in Canada?
Most commercial shipments clear within 24–48 hours when documentation is complete and accurate. Delays occur when documents are missing, values are unclear, or goods are selected for CBSA examination. Working with an experienced broker significantly reduces hold times.